Article
Management
Carl Kuhl, Heather Dawn Skipworth, Michael Bourlakis, Emel Aktas
Summary: This study examines the impact of macro-, meso- and micro-level contextual factors on the circularity of product service systems. The findings reveal that maintenance, repairs, and refurbishment pose significant barriers to resource loops. A firm's environmental awareness plays a crucial role in the contribution of PSS to circularity. The study also proposes three levels of circularity maturity and provides a framework of enablers and barriers at different levels.
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
(2023)
Article
Business
Laura Purvis, Andrew Lahy, Robert Mason, Mike Wilson
Summary: This paper aims to investigate the changing role of logistics service providers in supporting supply chain partners in the global distribution of manufacturing, and explores a novel route for LSPs to integrate upstream into the value chain for service growth. The study challenges the established model of servitisation and highlights the opportunities and threats in the journey of service growth.
SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL
(2021)
Article
Computer Science, Artificial Intelligence
Omar Ezzat, Khaled Medini, Xavier Boucher, Xavier Delorme
Summary: This paper presents a method for modularizing a service-oriented system that consists of products and services. The method uses modularization criteria and clustering techniques to form modules, and evaluates the clustering results using indicators to provide insights for decision-makers.
JOURNAL OF INTELLIGENT MANUFACTURING
(2022)
Article
Engineering, Industrial
Nestor F. Ayala, Paolo Gaiardelli, Giuditta Pezzotta, Marie Anne Le Dain, Alejandro G. Frank
Summary: This study analysed the effect of different forms of service supplier involvement on servitisation, finding that companies using the grey box configuration achieved the best results in servitisation performance.
JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT
(2021)
Article
Computer Science, Information Systems
Olga Springer, Jakub Miler, Michalr. Wrobel
Summary: Software product management, with its multiple processes and responsibilities, improves the success rate of IT projects. However, its adoption and implementation vary between companies. This research explores strategies used by software product managers in dealing with work challenges and provides solutions and guidelines for addressing the main problems in the software product management process.
Article
Business
Marko Kohtamaki, Rodrigo Rabetino, Suvi Einola, Vinit Parida, Pankaj Patel
Summary: This study examines the challenging transition process from products to product-service-software systems, focusing on how digital servitization journey unfolds as sayings and doings, and how intentional narratives guide digital servitization. The in-depth single case study reveals the emergent process during the transition of a leading solution provider from servitization to digital servitization. It highlights the role of intentional narratives in shaping digital servitization as a lengthy change process and provides detailed guidance for managers in managing the transition.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Management
Fei Jing, Jun Lin, Qiao Zhang, Yanjun Qian
Summary: This study examines the technology introduction strategy of a provider and the product rollover strategies of competing manufacturers in a market. The main findings indicate that the provider sells the new technology to both manufacturers for small-level technology improvement, but to only one of them otherwise. Additionally, the manufacturers remove the old version of the product from the market when adopting the new technology, as long as the quality of the new version exceeds a critical threshold. In situations where the provider's production capacity is limited, the provider sells the new technology to the lower-quality manufacturer for moderate-level technology improvement, and to the higher-quality manufacturer otherwise.
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
(2022)
Article
Green & Sustainable Science & Technology
Xinyu Li, Zuoxu Wang, Chun-Hsien Chen, Pai Zheng
Summary: The pursuit of higher sustainability and extended product lifecycle in companies' design/development efforts has led to the introduction of concepts like the smart circular system and Smart PSS. However, existing studies often overlook cyber-physical resources in the sustainability discussion, highlighting the need for an integrated strategy for Sustainable Smart PSS. This paper proposes a data-driven reversible framework to exploit information/knowledge for Sustainable Smart PSS development, with a focus on context-aware processes to support decision-making and optimization. The framework is illustrated with the sustainable development of a 3D printer, showcasing the feasibility and advantages of this approach for Smart PSS development in a cyber-physical environment.
JOURNAL OF CLEANER PRODUCTION
(2021)
Article
Health Care Sciences & Services
Katherine Wild, Nicole Sharma, Nora Mattek, Jason Karlawish, Thomas Riley, Jeffrey Kaye
Summary: The study deployed in-home monitoring technologies to detect changing care needs in older adults and assess the efficacy of computer-based tools in informing care transitions. Despite lower than expected staff engagement with the data dashboard, a portion of residents required higher levels of care due to new or increased care needs.
JOURNAL OF MEDICAL INTERNET RESEARCH
(2021)
Article
Green & Sustainable Science & Technology
R. Koide, S. Murakami, K. Nansai
Summary: The circular economy has potential synergies with climate change mitigation, but quantitative evidence for these synergies in the consumer product sector has not yet been systematically evaluated. This study conducted a systematic review of existing studies on the lifecycle impacts of consumer-oriented product-service systems (PSS) and found that adopting circular economy strategies can reduce greenhouse gas emissions, but comes with risks. Certain strategies such as upgrading, repair, refurbishing, and pooling have moderate to high improvement potentials with lower risks of backfiring, while strategies like servitisation, sharing, and reuse have higher backfire risks, but also high improvement potentials. The risk of backfiring is influenced by factors such as transport, number of uses, product substitution and lifetime, maintenance, energy source, and energy efficiency.
RENEWABLE & SUSTAINABLE ENERGY REVIEWS
(2022)
Article
Economics
Roberta Capello, Camilla Lenzi, Elisa Panzera
Summary: This paper focuses on the digital service economy, identifying different value creation models and measuring their spatial diffusion and coexistence in European regions. The obtained taxonomy can help assess the regional socio-economic effects of the digital service economy.
INDUSTRY AND INNOVATION
(2023)
Article
Environmental Studies
Adrian T. Radulescu, Corina M. Radulescu, Nataliya Kablak, Oleksandr K. Reity, Gheorghe M. T. Radulescu
Summary: This paper investigated the factors of adapting a geomonitoring information system in a cross-border area and tested a novel UTAUT model. The results showed that the beneficiaries of the GeoSES project from four neighboring nations are willing to utilize the integrated monitoring systems, which is a strength of the collaborative efforts in risk mitigation and disaster management.
Article
Green & Sustainable Science & Technology
Yan Xin, Ville Ojanen
Summary: This study examines knowledge reuse in product-service systems from a product life-cycle perspective. The findings suggest that it is important to have a consistent understanding of knowledge requirements between the sender and recipient, match the knowledge sourced with the mechanism employed, and prioritize organizational culture/mechanisms for retaining high-caliber employees.
Article
Construction & Building Technology
Kemi Adeyeye
Summary: Smart home technologies have the potential to address housing design gaps and improve building regulations. However, their adoption is currently fragmented. This study explores how perceptions of housing quality and cost-benefit analysis inform the adoption of smart technologies. The findings suggest that reliable smart systems and data-feedback mechanisms packaged as commerce, convenience, information, and entertainment services can drive adoption.
BUILDING RESEARCH AND INFORMATION
(2023)
Article
Management
Philip Davies, Glenn Parry, Laura Anne Phillips, Irene C. L. Ng
Summary: This study explores the interplay between firm boundary decisions and the management of efficiency and flexibility in the provision of advanced services. The findings provide a process model of boundary negotiations for the efficient and flexible modular systems design. The research offers a novel theoretical insight into the relationship between firm boundary decisions and the management of efficiency vs. flexibility in the provision of product upgrade services.
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
(2021)