Online written consultation, telephone consultation and offline appointment: An examination of the channel effect in online health communities

Published 2017 View Full Article

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Title
Online written consultation, telephone consultation and offline appointment: An examination of the channel effect in online health communities
Authors
Keywords
Online health communities, Channel effect, Online reputation, Offline reputation, Substitution/Complementation effect
Journal
INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS
Volume 107, Issue -, Pages 107-119
Publisher
Elsevier BV
Online
2017-09-03
DOI
10.1016/j.ijmedinf.2017.08.009

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