Conceptualizing and measuring quality of experience of the internet of things: Exploring how quality is perceived by users

Published 2017 View Full Article

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Title
Conceptualizing and measuring quality of experience of the internet of things: Exploring how quality is perceived by users
Authors
Keywords
Quality of experience, Quality of service, User experience, Personal informatics, Internet of things, Quality measurement, Human-centered design
Journal
INFORMATION & MANAGEMENT
Volume 54, Issue 8, Pages 998-1011
Publisher
Elsevier BV
Online
2017-02-11
DOI
10.1016/j.im.2017.02.006

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