Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Title
Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics
Authors
Keywords
Online information search, Tourism, fsQCA, Information needs, Trust
Journal
INFORMATION & MANAGEMENT
Volume 54, Issue 6, Pages 814-824
Publisher
Elsevier BV
Online
2017-03-12
DOI
10.1016/j.im.2017.03.004

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