Article
Education, Scientific Disciplines
Franklin Cosey-Gay, Dwayne Johnson Sr, Ernestina Perez, Rachel Milkovich, Carlos Robles, Selwyn O. Rogers Jr
Summary: Violence in low-income communities of color in Chicago is persistently high, highlighting the lack of social services, health care, economic, and political safety nets in these communities. The authors argue for a comprehensive, collaborative approach to violence prevention that prioritizes treatment and community partnerships. The Violence Recovery Program (VRP), a hospital-based intervention model, utilizes credible messengers to provide trauma-informed care and connect violently injured patients to wrap-around services for comprehensive recovery.
Article
Health Care Sciences & Services
Doris Chenguang Wu, Xianduo Zhao, Ji Wu
Summary: In China, internet hospitals became a prominent means of patient care during the COVID-19 pandemic. This study aimed to identify specific communication strategies for physicians to deliver better internet hospital services and provided recommendations for hospitals to operate internet hospital platforms more effectively.
JOURNAL OF MEDICAL INTERNET RESEARCH
(2023)
Article
Multidisciplinary Sciences
Brian D. Earp, Killian L. McLoughlin, Joshua T. Monrad, Margaret S. Clark, Molly J. Crockett
Summary: Moral judgments depend on relational context, with different normative cooperative expectations - relational norms - embedded in different social relationships. These relationship-specific cooperative expectations enable highly precise predictions about the perceived moral wrongness of actions in different relational contexts, outperforming alternative models based on genetic relatedness, social closeness, or interdependence.
NATURE COMMUNICATIONS
(2021)
Article
Multidisciplinary Sciences
Lin Song, Zhenlei Yu, Qiang He
Summary: Doctors and patients are the critical players in medical malpractice, and their behavior is influenced by information asymmetry and bounded rationality. This study constructs an evolutionary game model for doctors and patients and examines the strategy selection problem in the medical malpractice process. Vensim simulation is used to demonstrate the evolutionary equilibrium strategy of the model under different parameter settings. The results suggest that the weight, penalty amount, benefits of standardized practices, and patient medical alarm cost are key factors affecting the doctor-patient evolutionary game system. The study proposes measures to effectively address medical malpractice, including adjusting strategy weights, increasing penalties, and standardizing costs based on doctors' incomes from standardized practices.
Article
Management
Nohel Zaman, David M. Goldberg, Alan S. Abrahams, Richard A. Essig
Summary: This study utilizes a large dataset of Facebook reviews to analyze factors associated with patient satisfaction and constructs a taxonomy of potential service attributes. The study finds waiting times, treatment effectiveness, communication, diagnostic quality, environmental sanitation, and cost considerations to be most closely linked to patients' overall ratings. Smoke terms are derived to rapidly detect consumer mentions of these service attributes, aiding in the prioritization of areas in need of improvement.
Review
Communication
Xin Zhang, Linzi Li, Quan Zhang, Long Hoang Le, Yijin Wu
Summary: Physician empathy plays a crucial role in doctor-patient communication and has a significant impact on patient outcomes. However, there is a lack of comprehensive summary on how physicians express empathy and how it affects patient outcomes and doctor-patient communication in the latest literature. This systematic review synthesized existing studies on physician empathy and its value to patient outcomes and doctor-patient communication. The analysis revealed three themes: empathic expressions by physicians, patient outcomes, and the role of empathy in enhancing doctor-patient communication. The study highlights the importance of empathy in healthcare and suggests areas for further research.
HEALTH COMMUNICATION
(2023)
Article
Computer Science, Information Systems
Kai Sun, Xiangwei Zheng, Weilong Liu
Summary: This study investigates the effect of physicians using decision-making support AI on their patients' service satisfaction. The results reveal that physicians using AI may decrease patients' service satisfaction, but actively informing patients about the usage of AI can mitigate this reduction in satisfaction, and fairness perception plays an intermediate role.
INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS
(2023)
Article
Oncology
Isacco Desideri, G. Francolini, L. P. Ciccone, G. Stocchi, V Salvestrini, M. Aquilano, D. Greto, P. Bonomo, I Meattini, V Scotti, S. Scoccianti, G. Simontacchi, L. Livi
Summary: Through surveying cancer patients' satisfaction, the study found that despite the implementation of strict COVID-19 control measures, there was a high level of cancer outpatient satisfaction. The satisfaction levels may impact patients' compliance, treatment continuity, and patient-doctor communication, influencing the quality of clinical care in the later stages of the pandemic.
SUPPORTIVE CARE IN CANCER
(2021)
Article
Public, Environmental & Occupational Health
Lars Thorup Larsen, Mathilde Cecchini
Summary: This study examines how professional authority works in doctor-patient relationships and the strategies used by both sides to navigate medical encounters. Qualitative interviews with doctors and patients reveal that both parties employ 'connective tactics' to maintain a good professional relationship, often in an informal manner. Participants switch between traditional and connective ways to exercise medical authority, with doctors appearing as knowledge authorities while treating patients as equals, and patients using internet findings while still respecting medical authority.
SOCIAL SCIENCE & MEDICINE
(2023)
Article
Computer Science, Information Systems
Xin Zhang, Liang Ma, Yanbo Ma, Xiao Yang
Summary: This study investigated a mobile online appointment system used by hospitals, finding that patients perceived the transparency of the system positively impacting the doctor-patient relationship. Transparency, trust, and satisfaction played crucial roles in mediating the effects of the online appointment system on the doctor-patient relationship.
MOBILE INFORMATION SYSTEMS
(2021)
Article
Computer Science, Information Systems
Adnan Muhammad Shah, Xiangbin Yan, Salim Khan, Waqas Khurrum, Qasim Raza Khan
Summary: The study introduces a novel real-time multi-modal classification framework that combines textual and visual information to enhance the mining and classification accuracy of doctor-patient communication data. Analyzing patient review data, the findings suggest that filtering data and fusing textual and visual features significantly improve the performance of the classifier, leading to better doctor-patient relationships.
MULTIMEDIA TOOLS AND APPLICATIONS
(2021)
Article
Psychology, Multidisciplinary
Suk Ha Grace Chan, Xiaocheng Vicky Zhang, Yifan Betty Wang, Zhaofeng Mason Li
Summary: This study explores the impact of green airlines' social responsibility on consumers' switching behavior in the context of climate change. It considers various latent variables including green psychology, airline corporate image, green experimental behavior, green service fairness, green alternative attractiveness, and switching intention. The findings show that the psychological benefit of greenness is the main driver of airline corporate image and that green experiential satisfaction and green alternative attractiveness positively affect switching intention.
FRONTIERS IN PSYCHOLOGY
(2022)
Article
Humanities, Multidisciplinary
Rebecca J. Wates, Jon Wilson, Mark T. Pfefer
Summary: Despite efforts to increase diversity in chiropractic care, barriers such as racial identity, referrals, communication, transportation, and understanding by care providers continue to impact non-Hispanic black populations. Increasing the number of practicing NHB chiropractors and improving minority recruitment to chiropractic colleges may help address disparities in access to care for this population.
HUMANITIES & SOCIAL SCIENCES COMMUNICATIONS
(2021)
Article
Computer Science, Information Systems
Amar Khelloufi, Huansheng Ning, Sahraoui Dhelim, Tie Qiu, Jianhua Ma, Runhe Huang, Luigi Atzori
Summary: Social Internet of Things is a new paradigm aiming to solve problems in network discovery and service composition by socializing IoT devices. The issue of services explosion leads to difficulties in service filtering and customization, making the selection of suitable services for applications and devices a challenging task. Incorporating users' social relationships in service recommendation can increase the accuracy and diversity of offered services in IoT scenarios.
IEEE INTERNET OF THINGS JOURNAL
(2021)
Article
Dermatology
Marissa L. H. Baranowski, Vijay Balakrishnan, Suephy C. Chen
Summary: This study aimed to assess patient satisfaction with the teledermatology service at the Atlanta Veterans Affairs Medical Center (AVAMC), and the results showed that patients are generally satisfied with teledermatology services. There were no significant differences in satisfaction between the teleconsultative and telemedicine models. However, patients who received appointments for face-to-face evaluation or biopsy were more satisfied than those who received reassurance only. This study demonstrated high patient satisfaction among all cohorts.
JOURNAL OF THE AMERICAN ACADEMY OF DERMATOLOGY
(2023)
Article
Computer Science, Artificial Intelligence
Yan Qiu, Shuai Ding, Ningguang Yao, Dongxiao Gu, Xiaojian Li
Summary: This paper introduces a novel prediction model (HFS-LightGBM) to evaluate the probability and frequency of ICU patient readmissions more accurately. By combining filter and wrapper methods, optimizing hyperparameters, and feature selection, the model outperforms current prevailing models.
Article
Health Care Sciences & Services
Yiming Ma, Changyong Liang, Dongxiao Gu, Shuping Zhao, Xuejie Yang, Xiaoyu Wang
Summary: The study shows that the use of social media at work by older workers can improve information support, emotional support, and self-efficacy, with information support having the greatest impact on the self-efficacy of older workers.
JOURNAL OF MEDICAL INTERNET RESEARCH
(2021)
Article
Environmental Sciences
Xiaoxiang Li, Shuhan Zhang, Rong Chen, Dongxiao Gu
Summary: The positive hospital climate induces internal attribution tendency, which positively affects peer report intention. Contract reward also increases peer report intention, especially for health professionals with internal attribution tendency.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH
(2021)
Article
Business
Xuejie Yang, Dongxiao Gu, Jiao Wu, Changyong Liang, Yiming Ma, Jingjing Li
Summary: This paper explores the factors that lead to health anxiety in the context of easy access to e-health information. Utilizing the S-O-R framework, a theoretical model is proposed, which is empirically examined with self-reported data points. The study findings indicate positive impacts of anxiety sensitivity and physical symptoms on metacognitive beliefs and catastrophic misinterpretation, which in turn influence health anxiety.
Article
Medicine, General & Internal
Dongxiao Gu, Wang Zhao, Yi Xie, Xiaoyu Wang, Kaixiang Su, Oleg Zolotarev
Summary: This study focuses on the impact of external case characteristics on the personalized medical decision support system for breast cancer diagnosis. By incorporating external features into the case-based reasoning framework, the accuracy of the system is significantly improved.
Article
Social Sciences, Interdisciplinary
Dongxiao Gu, Salman Khan, Ikram Ullah Khan, Safeer Ullah Khan, Yi Xie, Xingguo Li, Gongrang Zhang
Summary: Electronic healthcare services are increasingly important in countries with scarce resources like Pakistan, but factors contributing to their adoption remain under-researched. This study, grounded in the Unified Theory of Acceptance and Use of Technology, investigates the impact of trust, privacy, task-technology fit, and personal innovativeness on patients' intentions to adopt electronic health technology.
Article
Computer Science, Artificial Intelligence
Jinxin Yang, Dongxiao Gu, Shanlin Yang, Kongchun Mei, Yunxia Cao
Summary: In this paper, a new linguistic fuzzy model called HIVPLZN is proposed, which combines a linguistic fuzzy set and a linguistic Z-number. It enhances the reliability of decision-making information, reflects the fuzziness, flexibility, and practicability of decision-making information, and has wide applications in various fields. The paper presents a method to solve multi-attribute group decision-making problems and introduces related operators, aggregation operator, and score functions of HIVPLZN. The feasibility and validity of the method are verified through an example and comparison with existing methods.
INTERNATIONAL JOURNAL OF MACHINE LEARNING AND CYBERNETICS
(2022)
Article
Computer Science, Information Systems
Dongxiao Gu, Min Li, Xuejie Yang, Yadi Gu, Yu Zhao, Changyong Liang, Hu Liu
Summary: This study constructs an intelligent method for identifying psychological cognitive change based on natural language processing technology, and it incorporates emotion information from reply text to determine whether such change has occurred. The experimental results show that the proposed classification model performs better than traditional methods, achieving precision of 84.38%, recall rate of 84.09%, and F1 value of 84.17%.
INFORMATION PROCESSING & MANAGEMENT
(2023)
Article
Computer Science, Information Systems
Jian Xu, Hemant K. Jain, Dongxiao Gu, Changyong Liang
Summary: This paper discusses the challenges of selecting and assembling cloud services to support multiple related business processes and proposes a multi-factor cloud service composition optimal selection model and an improved differential evolution algorithm for solution.
INFORMATION SYSTEMS FRONTIERS
(2023)
Article
Health Care Sciences & Services
Qi Wei, Xiaoyu Wang, Gongrang Zhang, Xingguo Li, Xuejie Yang, Dongxiao Gu
Summary: Internet healthcare is crucial for the digital transformation of the healthcare industry and plays a vital role in achieving China's Healthy China strategy. This study analyzes current policy texts to identify potential issues and inadequacies and reveals that while policies are generally well-formulated, there are imbalances in their implementation. It is important to optimize the amalgamation and implementation of policy instruments and refine the policy content to maximize policy utility.
Article
Health Care Sciences & Services
Qingxiu Ding, Yadi Gu, Gongrang Zhang, Xingguo Li, Qin Zhao, Dongxiao Gu, Xuejie Yang, Xiaoyu Wang
Summary: The paper discusses the factors leading to health-information avoidance and how they combine to produce this behavior. The study reveals that health-information avoidance is not solely caused by one factor, but rather a combination of various factors working together.
Article
Health Care Sciences & Services
Chutong Qiu, Yuting Zhang, Xiaoyu Wang, Dongxiao Gu
Summary: Medical service is a special credit commodity, and trust plays a crucial role in patients' online medical choice behavior. Factors such as the medical title, department's reputation, number of gifts received, and number of registered patients after diagnosis significantly influence the behavior of choosing doctors.
Article
Health Care Sciences & Services
Yi Xie, Dongxiao Gu, Xiaoyu Wang, Xuejie Yang, Wang Zhao, Aida K. Khakimova, Hu Liu
Summary: This paper uncovers the research hotspots and development directions of case-based reasoning in healthcare, proposing a framework and key technologies for medical knowledge service systems based on case-based reasoning in the big data environment. The study shows that the system, which provides case-based explanations for predicted results, has good interpretability and better acceptance compared to common intelligent decision support systems, supporting physicians in diagnosis, treatment, and teaching.
Article
Management
Yan Qiu, Dongxiao Gu, Hongmin Zhang, Hua Tang, Yunxia Cao
Summary: Emphasizing the importance of medical service matching between suppliers and demanders, a two-stage matching decision-making method is proposed which considers patient similarity and bilateral preferences. Specific rules are used to calculate the integrated preference difference values between patients and doctors. The proposed method is verified through a case study on an online health platform.
INTERNATIONAL JOURNAL OF LOGISTICS-RESEARCH AND APPLICATIONS
(2022)
Article
Health Care Sciences & Services
Dongxiao Gu, Gunay Humbatova, Yi Xie, Xuejie Yang, Oleg Zolotarev, Gongrang Zhang
Summary: This study examines the impact of telehealth and telemedicine on patient satisfaction and willingness to travel in the context of medical tourism. Through an empirical study in Azerbaijan, results show that communication quality and information quality have positive influences on medical travel willingness. The study also highlights the importance of understanding the differences between telehealth and telemedicine in relation to medical tourism.
Article
Computer Science, Information Systems
Karen Renaud, Merrill Warkentin, Ganna Pogrebna, Karl van der Schyff
Summary: Insider threats can cause significant damage due to insiders' access and trust. To mitigate these threats, organizations must understand different types of insider threats and employ tailored measures.
INFORMATION & MANAGEMENT
(2024)
Article
Computer Science, Information Systems
Quirin Demlehner, Sven Laumer
Summary: This article discusses the challenges brought by the rapid development of artificial intelligence in the adoption of technology at an individual level. It focuses on the role of biases and examines their impact on user decision making. Through a case study of three German car manufacturers, the article highlights the importance of the pre-announcement phase in information systems adoption and provides a comprehensive analysis of biases caused by individuals' cognitive limitations. It also reveals a notable spillover effect of users' experiences and opinions on AI from their personal lives to their professional lives, which contradicts previous findings in IS research.
INFORMATION & MANAGEMENT
(2024)
Article
Computer Science, Information Systems
Xinyu Sun, Yan Zhang, Juan Feng
Summary: This study investigates the impact of online information on brand reputation and brand premium in the online market. The findings suggest that the presence of online information may change the situation of brand premium, and firms with lower reputation can potentially earn higher profits under certain conditions. Additionally, as the gap in brand reputation increases, the profits of both firms may also increase, leading to a win-win situation in brand competition.
INFORMATION & MANAGEMENT
(2024)