The best of times and the worst of times: A new best–worst measure of attitudes toward public transport experiences

Title
The best of times and the worst of times: A new best–worst measure of attitudes toward public transport experiences
Authors
Keywords
Best worst scaling, Service quality, Attitudes, Public transport, Satisfaction, Importance
Journal
Publisher
Elsevier BV
Online
2016-03-02
DOI
10.1016/j.tra.2016.02.002

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