AN EXPERIMENTAL CUSTOMER SATISFACTION INDEX TO EVALUATE THE PERFORMANCE OF CITY LOGISTICS SERVICES

Published 2016 View Full Article

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Title
AN EXPERIMENTAL CUSTOMER SATISFACTION INDEX TO EVALUATE THE PERFORMANCE OF CITY LOGISTICS SERVICES
Authors
Keywords
-
Journal
Transport
Volume 32, Issue 3, Pages 262-271
Publisher
Vilnius Gediminas Technical University
Online
2016-03-01
DOI
10.3846/16484142.2016.1146998

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