4.3 Article

Undergraduate sport management curricula in the United States: A content analysis

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Elsevier BV
DOI: 10.1016/j.jhlste.2023.100457

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Antecedents of American hospitality students' intercultural communication apprehension: Effect of ethnocentrism, cultural intelligence and core self-evaluations

JungHoon (Jay) Lee, Jinsoo Hwang

Summary: This study examines the personal traits that affect the intercultural communication apprehension (ICA) among American hospitality students. Results show that cultural intelligence (CQ) and core self-evaluations (CSE) can decrease ICA, while ethnocentrism promotes ICA. Additionally, CSE can reduce the impact of ethnocentrism on ICA.

JOURNAL OF HOSPITALITY LEISURE SPORT & TOURISM EDUCATION (2024)