Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Title
Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion
Authors
Keywords
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Journal
MANAGEMENT SCIENCE
Volume 62, Issue 12, Pages 3656-3672
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Online
2016-02-17
DOI
10.1287/mnsc.2015.2320

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