The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance

Published 2016 View Full Article

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Title
The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance
Authors
Keywords
-
Journal
MANAGEMENT SCIENCE
Volume 62, Issue 3, Pages 829-848
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Online
2015-07-22
DOI
10.1287/mnsc.2014.2141

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