The effects of perceived value dimensions on customer satisfaction and loyalty: a comparison between traditional banks and fintechs

Title
The effects of perceived value dimensions on customer satisfaction and loyalty: a comparison between traditional banks and fintechs
Authors
Keywords
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Journal
International Journal of Bank Marketing
Volume 41, Issue 3, Pages 641-662
Publisher
Emerald
Online
2023-02-07
DOI
10.1108/ijbm-10-2022-0437

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