The Experience of Patient and Implementation of the Landmark Scheme Ayushman Bharat (AB-PMJAY) of Government of India in a Tertiary Care Hospital

Ayushman Bharat is a flagship programme of Government of India and has been much publicised; however, the extent of its translation to the ground level has not been documented. A study was conducted to assess the implementation and satisfaction of the AB-PMJAY scheme in the inpatient department of AIIMS, New Delhi. Data were collected from January 2019 to June 2019. The sample size was a universal sample, and therefore, all the beneficiaries who availed the services at AIIMS, New Delhi were enrolled. A total of 120 patients were enrolled in the study. The mean age of the participant was 36.37 years, about 45.83% of the participants were illiterate and 69.17% resided in the rural area. A total of 88% of patients did not face any problem in availing the scheme, while 18% of the patients were asked to purchase medications from outside. Patients were highly satisfied with the ease and benefits of availing the scheme. The government should examine the reasons why some medications are being purchased from outside, and a contingency fund may be given to the hospital to prevent people from purchasing the medications from outside.

Automated summary

This study aimed to assess the implementation and satisfaction of the flagship programme Ayushman Bharat in AIIMS hospital. The majority of patients were able to avail the scheme without any problems, but some still had to purchase medications externally. Patients were highly satisfied with the convenience and benefits of the scheme.