Guest editorial: Artificial intelligence in financial services marketing

Artificial intelligence, financial anxiety and cashier-less checkouts: a Saudi Arabian perspective

(2022) Salman Ghazwani et al.   International Journal of Bank Marketing

Drivers of privacy concerns when interacting with a chatbot in a customer service encounter

(2022) Mariem Bouhia et al.   International Journal of Bank Marketing

Sophia Sophia tell me more, which is the most risk-free plan of all? AI anthropomorphism and risk aversion in financial decision-making

(2022) Yuanyuan (Gina) Cui   International Journal of Bank Marketing

Feeling the love? How consumer's political ideology shapes responses to AI financial service delivery

(2022) Aimee Riedel et al.   International Journal of Bank Marketing

Disruptive technology and AI in the banking industry of an emerging market

(2022) Akinyemi Paul Omoge et al.   International Journal of Bank Marketing

Man vs machine: how artificial intelligence in banking influences consumer belief in financial advice

(2022) Gavin Northey et al.   International Journal of Bank Marketing

Managers' understanding of artificial intelligence in relation to marketing financial services: insights from a cross-country study

(2021) Emmanuel Mogaji et al.   International Journal of Bank Marketing

Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

(2021) Janin Karoli Hentzen et al.   International Journal of Bank Marketing