Risk-Based Framework for Improving Customer Satisfaction through System Reliability in Small-Sized to Medium-Sized Water Utilities

Title
Risk-Based Framework for Improving Customer Satisfaction through System Reliability in Small-Sized to Medium-Sized Water Utilities
Authors
Keywords
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Journal
JOURNAL OF MANAGEMENT IN ENGINEERING
Volume 32, Issue 5, Pages 04016008
Publisher
American Society of Civil Engineers (ASCE)
Online
2016-03-28
DOI
10.1061/(asce)me.1943-5479.0000435

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