Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government
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Title
Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government
Authors
Keywords
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Journal
EUROPEAN JOURNAL OF INFORMATION SYSTEMS
Volume -, Issue -, Pages 1-13
Publisher
Informa UK Limited
Online
2022-07-08
DOI
10.1080/0960085x.2022.2096490
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