Service beyond the status quo: the ripple effect of corporate social responsibility and internal marketing on employee's customer-oriented behavior

Title
Service beyond the status quo: the ripple effect of corporate social responsibility and internal marketing on employee's customer-oriented behavior
Authors
Keywords
-
Journal
International Journal of Bank Marketing
Volume 40, Issue 4, Pages 820-841
Publisher
Emerald
Online
2022-03-31
DOI
10.1108/ijbm-07-2021-0321

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