A New Concept of Work Engagement Theory in Cognitive Engagement, Emotional Engagement, and Physical Engagement

The concept of work engagement (WE) has aroused the interest of many scholars. However, there has been limited academic research in examining how authentic leadership (AL) can influence WE, which consequently influences organizational citizenship behavior (OCB) and task performance (TP). In particular, this study divides WE into cognitive engagement, emotional engagement, and physical engagement to fully reflect the engagement theory. This study introduces three dimensions of WE and tests the theoretical model to validate cognitive engagement, emotional engagement, and physical engagement. Empirical testing using a survey of 151 employees of retail travel agencies in Taiwan revealed that the AL can influence cognitive engagement, emotional engagement, and physical engagement, and also OCB and TP. These analysis results can assist vendors to implement OCB and TP through WE and AL.

Automated summary

This study examines how authentic leadership influences work engagement and divides work engagement into cognitive engagement, emotional engagement, and physical engagement. The empirical testing results reveal that authentic leadership has an impact on all three dimensions of work engagement, as well as organizational citizenship behavior and task performance.