Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study

Digital interventions for parents of acutely ill children and their treatment-seeking behaviour: a systematic review

(2020) Emily Donovan et al.   BRITISH JOURNAL OF GENERAL PRACTICE

What does the ideal urgent and emergency care system look like? A qualitative study of service user perspectives

(2020) Suzanne Ablard et al.   EMERGENCY MEDICINE JOURNAL

Rapid Design and Implementation of an Integrated Patient Self-Triage and Self-Scheduling Tool for COVID-19

(2020) Timothy J Judson et al.   JOURNAL OF THE AMERICAN MEDICAL INFORMATICS ASSOCIATION

The quality of diagnosis and triage advice provided by free online symptom checkers and apps in Australia

(2020) Michella G Hill et al.   MEDICAL JOURNAL OF AUSTRALIA

Triage accuracy of online symptom checkers for Accident and Emergency Department patients

(2019) Stephanie Wing Yin Yu et al.   Hong Kong Journal of Emergency Medicine

Symptom checkers versus doctors: A prospective, head‐to‐head comparison for cough

(2019) Andrew C. Berry et al.   Clinical Respiratory Journal

Modeling the effects of telephone nursing on healthcare utilization

(2018) Jesper Martinsson et al.   INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS

Expert in nursing care but sometimes disrespected - telenurses′ reflections on their work environment and nursing care

(2018) Anna Carin Wahlberg et al.   JOURNAL OF CLINICAL NURSING

The apps attempting to transfer NHS 111 online

(2018) Stephen Armstrong   BMJ-British Medical Journal

The apps attempting to transfer NHS 111 online

(2018) Stephen Armstrong   BMJ-British Medical Journal

Relation between illness representation and self-reported degree-of-worry in patients calling out-of-hours services: a mixed-methods study in Copenhagen, Denmark

(2018) Sita LeBlanc Thilsted et al.   BMJ Open

Emergency Department Attendance after Telephone Triage: A Population-Based Data Linkage Study

(2017) Amy Gibson et al.   HEALTH SERVICES RESEARCH

tscount: An R Package for Analysis of Count Time Series Following Generalized Linear Models

(2017) Tobias Liboschik et al.   Journal of Statistical Software

Under-triage in telephone consultation is related to non-normative symptom description and interpersonal communication: a mixed methods study

(2017) Hejdi Gamst-Jensen et al.   Scandinavian Journal of Trauma Resuscitation & Emergency Medicine

Telephone triage by GPs in out-of-hours primary care in Denmark: a prospective observational study of efficiency and relevance

(2016) Linda Huibers et al.   BRITISH JOURNAL OF GENERAL PRACTICE

Investigating the public’s use of Scotland’s primary care telephone advice service (NHS 24): a population-based cross-sectional study

(2016) Anne McAteer et al.   BRITISH JOURNAL OF GENERAL PRACTICE

Patient intention and self-reported compliance in relation to emergency department attendance after using an after hours GP helpline

(2016) Rosemary McKenzie et al.   Emergency Medicine Australasia

Influence of self-care advice on patient satisfaction and healthcare utilization

(2016) Silje Gustafsson et al.   JOURNAL OF ADVANCED NURSING

Clinical workload in UK primary care: a retrospective analysis of 100 million consultations in England, 2007–14

(2016) F D Richard Hobbs et al.   LANCET

Safety of Clinical and Non-Clinical Decision Makers in Telephone Triage: A Narrative Review

(2015) Sheila Q Wheeler et al.   JOURNAL OF TELEMEDICINE AND TELECARE

Potential for advice from doctors to reduce the number of patients referred to emergency departments by NHS 111 call handlers: observational study

(2015) Andrew Anderson et al.   BMJ Open

Impact of a GP-led walk-in centre on NHS emergency departments

(2014) M Arain et al.   EMERGENCY MEDICINE JOURNAL

Secondary triage in prehospital emergency ambulance services: a systematic review

(2014) Kathryn Eastwood et al.   EMERGENCY MEDICINE JOURNAL

Acceptability of NHS 111 the telephone service for urgent health care: cross sectional postal survey of users' views

(2013) A. O'Cathain et al.   FAMILY PRACTICE

Impact of the urgent care telephone service NHS 111 pilot sites: a controlled before and after study

(2013) J Turner et al.   BMJ Open

The appropriateness of, and compliance with, telephone triage decisions: a systematic review and narrative synthesis

(2012) Lindsay Blank et al.   JOURNAL OF ADVANCED NURSING

Why do patients with minor or moderate conditions that could be managed in other settings attend the emergency department?

(2011) Robert Penson et al.   EMERGENCY MEDICINE JOURNAL

Triage and patient satisfaction among callers in Swedish computer-supported telephone advice nursing

(2011) Mikael Rahmqvist et al.   JOURNAL OF TELEMEDICINE AND TELECARE

Is computer-assisted telephone triage safe? A prospective surveillance study in walk-in patients with non-life-threatening medical conditions

(2010) Andreas Meer et al.   EMERGENCY MEDICINE JOURNAL

Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services

(2010) M. Kelly et al.   FAMILY PRACTICE