Determining the role of service quality, trust and commitment to customer loyalty for telecom service users: a PLS-SEM approach

Title
Determining the role of service quality, trust and commitment to customer loyalty for telecom service users: a PLS-SEM approach
Authors
Keywords
-
Journal
TQM Journal
Volume 33, Issue 7, Pages 377-396
Publisher
Emerald
Online
2021-10-26
DOI
10.1108/tqm-04-2021-0108

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