Multiskilling with closed chains in a service industry: A robust optimization approach

Published 2016 View Full Article

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Title
Multiskilling with closed chains in a service industry: A robust optimization approach
Authors
Keywords
Chaining, Multiskilling, Robust optimization, Service industries, Unbalanced systems, Workforce flexibility
Journal
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 179, Issue -, Pages 166-178
Publisher
Elsevier BV
Online
2016-06-14
DOI
10.1016/j.ijpe.2016.06.013

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