Analysis of the attributes of smart tourism technologies in destination chatbots that influence tourist satisfaction

The Design and Implementation of XiaoIce, an Empathetic Social Chatbot

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Trust me, if you can: a study on the factors that influence consumers’ purchase intention triggered by chatbots based on brain image evidence and self-reported assessments

(2020) Chiahui Yen et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention

(2020) Chen-Kuo Pai et al.   Sustainability

Annotating and modeling empathy in spoken conversations

(2018) Firoj Alam et al.   COMPUTER SPEECH AND LANGUAGE

Smart tourism technologies in travel planning: The role of exploration and exploitation

(2017) C. Derrick Huang et al.   INFORMATION & MANAGEMENT

The impact of interactivity of electronic word of mouth systems and E-Quality on decision support in the context of the e-marketplace

(2015) Chul Woo Yoo et al.   INFORMATION & MANAGEMENT

Empathic Robots for Long-term Interaction

(2014) Iolanda Leite et al.   International Journal of Social Robotics

Investigating mobile wireless technology adoption: An extension of the technology acceptance model

(2008) Sanghyun Kim et al.   INFORMATION SYSTEMS FRONTIERS