Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb

Reducing Discrimination with Reviews in the Sharing Economy: Evidence from Field Experiments on Airbnb

(2019) Ruomeng Cui et al.   MANAGEMENT SCIENCE

Excess reciprocity distorts reputation in online social networks

(2017) Giacomo Livan et al.   Scientific Reports

Principal stratification analysis using principal scores

(2016) Peng Ding et al.   JOURNAL OF THE ROYAL STATISTICAL SOCIETY SERIES B-STATISTICAL METHODOLOGY

Engineering Trust: Reciprocity in the Production of Reputation Information

(2012) Gary Bolton et al.   MANAGEMENT SCIENCE

How social influence can undermine the wisdom of crowd effect

(2011) J. Lorenz et al.   PROCEEDINGS OF THE NATIONAL ACADEMY OF SCIENCES OF THE UNITED STATES OF AMERICA

The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias

(2007) Chrysanthos Dellarocas et al.   MANAGEMENT SCIENCE