The acceptance of chatbots in an enterprise context – A survey study
Published 2021 View Full Article
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Title
The acceptance of chatbots in an enterprise context – A survey study
Authors
Keywords
Enterprise bots, Technology acceptance, Theory of planned behavior, Chatbots, Digitalization, Virtual assistants, Virtual agents, Digital workplace
Journal
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
Volume 60, Issue -, Pages 102375
Publisher
Elsevier BV
Online
2021-06-02
DOI
10.1016/j.ijinfomgt.2021.102375
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