Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality

Published 2021 View Full Article

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Title
Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality
Authors
Keywords
Chatbot humanization technique, Chatbot perception, Survey interaction experience, Survey data quality
Journal
COMPUTERS IN HUMAN BEHAVIOR
Volume 126, Issue -, Pages 107034
Publisher
Elsevier BV
Online
2021-09-29
DOI
10.1016/j.chb.2021.107034
References
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