4.7 Article

Impact of ICT adoption on absorptive capacity and open innovation for greater firm performance. The mediating role of ACAP

Journal

JOURNAL OF BUSINESS RESEARCH
Volume 140, Issue -, Pages 11-24

Publisher

ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2021.11.058

Keywords

ICT adoption; Absorptive capacity; Open innovation; Firm performance; Mediating effect; PLS-SEM

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The research found that the adoption of information and communication technology has significant impacts on a firm's absorptive capacity and open innovation. Absorptive capacity plays a partial mediating role in the relationship between ICT adoption and open innovation, further enhancing firm performance.
The purpose of this research aims to empirically examine the impact of information and communication technology (ICT) adoption on absorptive capacity (ACAP) and open innovation (OI) for a greater business performance and determine whether ACAP has a mediating role in the relation between ICT adoption and OI. A quantitative approach and cross-sectional design through the Structural Equation Modeling was applied. A simple random sampling technique and a self-administered questionnaire was used to gather data from 145 small firms in Bogota, Colombia. The outcomes indicate that ICT adoption has a significant impact on ACAP and OI. Furthermore, the evidence reveals that ACAP has a significant influence on OI. Moreover, ACAP demonstrated to play a significant partial mediating effect in the relationship between ICT adoption and OI, indicating the ability of ICT adoption to strengthen OI via ACAP. Furthermore, the results indicate that OI has a significant impact on firm performance.

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