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A meta-analytic review of mobile advertising research

Journal

JOURNAL OF BUSINESS RESEARCH
Volume 136, Issue -, Pages 33-51

Publisher

ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2021.06.022

Keywords

Mobile advertising; Mobile marketing; Meta-analysis; Path-analysis; MASEM

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This study utilizes a meta-analysis approach to synthesize quantitative literature on mobile advertising and proposes a conceptual model showing the frequently studied variables. It was found that personalization, entertainment, credibility, and informativeness positively influence customer attitudes towards receiving mobile advertisements, while irritation has a negative impact. Customer attitudes are positively related to intention to receive mobile advertising. A moderation analysis was conducted to investigate inconsistencies in findings.
Adopting a meta-analysis approach, this study synthesises the quantitative literature on mobile advertising and proposes a meta-analytic conceptual model that shows the frequently studied variables in the literature. We performed a bivariate and a multivariate meta-analysis to examine the association between the antecedents, attitude, and intention to receive mobile advertisements. The findings show that personalisation, entertainment, credibility, and informativeness are positively associated with customer attitudes towards receiving mobile advertisements while irritation is negatively associated with it. Attitudes have a positive relationship with intention to receive mobile advertising. To investigate the possible reasons for inconsistent findings, we performed a moderation analysis. The findings provide insightful recommendations to mobile advertisers to design effective mobile advertisements that can trigger positive customer attitudes and intention to receive mobile advertisements. Academically, this meta-analysis shows the most influencing factors that trigger positive customer attitudes towards receiving mobile advertisements. Furthermore, it explains the possible reasons for inconsistent findings of the previous studies. Accordingly, it contributes to the mobile advertising literature.

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