Customer Channel Migration and Firm Choice: The Effects of Cross-Channel Competition

Introduction to the Special Issue Information Technology in Retail: Toward Omnichannel Retailing

(2014) Wojciech Piotrowicz et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Drivers and Technology-Related Obstacles in Moving to Multichannel Retailing

(2014) Julie Lewis et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Consumer Motivations in Browsing Online Stores with Mobile Devices

(2012) Akinori Ono et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Determinants and Outcomes of Internet Banking Adoption

(2011) Mei Xue et al.   MANAGEMENT SCIENCE

Online purchase intentions: A multi-channel store image perspective

(2009) Tibert Verhagen et al.   INFORMATION & MANAGEMENT

Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition

(2009) Erik Brynjolfsson et al.   MANAGEMENT SCIENCE

Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel

(2009) Dennis Campbell et al.   MANAGEMENT SCIENCE