Work Intensification and Psychological Detachment: The Mediating Role of Job Resources in Health Service Workers

Psychological detachment is the central experience of recovery from work-related stress that allows individuals to reduce burnout symptoms. The stressor-detachment model (SDM) contends that job resources moderate the relationship between job stressors and psychological detachment. We designed an instrument to measure job resources from a multidimensional perspective. A sample of n = 394 individuals from the health service industry participated in the study. Data indicate that job resources comprise a four-factor structure underlying a formative model. Consistent with the SDM, a partial least squares structural equation modeling (PLS-SEM) analysis suggests a moderating effect of job resources (e.g., control over working conditions, leaders' emotional support), between work intensification and psychological detachment. In addition; results indicate that workers who perceive high levels of support from their organization achieved higher levels of detachment compared with those who perceived low levels of support. Theoretical as well as practical implications for stress management practices, occupational health, and well-being are discussed.

Automated summary

This study examined the moderating effect of job resources on the relationship between work stress and psychological detachment. Results indicated that job resources can alleviate work stress and facilitate psychological detachment. Furthermore, workers who perceived high levels of support from their organization achieved higher levels of detachment compared to those who perceived low levels of support.