Evaluating patient-reported outcome measures in Peru: a cross-sectional study of satisfaction and net promoter score using the 2016 EnSuSalud survey

Health care provider time in public primary care facilities in Lima, Peru: a cross-sectional time motion study

(2021) Hannah H. Leslie et al.   BMC HEALTH SERVICES RESEARCH

Evaluating the safety of mental health-related prescribing in UK primary care: a cross-sectional study using the Clinical Practice Research Datalink (CPRD)

(2021) Wael Y Khawagi et al.   BMJ Quality & Safety

Association of waiting and consultation time with patient satisfaction: secondary-data analysis of a national survey in Peruvian ambulatory care facilities

(2019) Christoper A. Alarcon-Ruiz et al.   BMC HEALTH SERVICES RESEARCH

When the patient is the expert: measuring patient experience and satisfaction with care

(2019) Elysia Larson et al.   BULLETIN OF THE WORLD HEALTH ORGANIZATION

Expectations of healthcare quality: A cross-sectional study of internet users in 12 low- and middle-income countries

(2019) Sanam Roder-DeWan et al.   PLOS MEDICINE

Implementation of an international standardized set of outcome indicators in pregnancy and childbirth in Kenya: Utilizing mobile technology to collect patient-reported outcomes

(2019) Ishtar Al-Shammari et al.   PLoS One

Measuring the patient experience in community mental health services for older people: A study of the Net Promoter Score using the Friends and Family Test in England

(2018) Mark Wilberforce et al.   INTERNATIONAL JOURNAL OF GERIATRIC PSYCHIATRY

High-quality health systems in the Sustainable Development Goals era: time for a revolution

(2018) Margaret E Kruk et al.   Lancet Global Health

The Net Promoter Scores with Friends and Family Test after four hand surgery procedures

(2018) Paul Stirling et al.   Journal of Hand Surgery-European Volume

Health systems thinking: A new generation of research to improve healthcare quality

(2018) Hannah H. Leslie et al.   PLOS MEDICINE

Understanding public perception of the need for major change in Latin American healthcare systems

(2017) Ricardo Pérez-Cuevas et al.   HEALTH POLICY AND PLANNING

Mobile Phone Surveys for Collecting Population-Level Estimates in Low- and Middle-Income Countries: A Literature Review

(2017) Dustin G Gibson et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Attributes of patient-centered primary care associated with the public perception of good healthcare quality in Brazil, Colombia, Mexico and El Salvador

(2016) Svetlana V Doubova et al.   HEALTH POLICY AND PLANNING

The MomConnect mHealth initiative in South Africa: Early impact on the supply side of MCH services

(2016) Peter Barron et al.   JOURNAL OF PUBLIC HEALTH POLICY

Health-system reform and universal health coverage in Latin America

(2015) Rifat Atun et al.   LANCET

Patient safety climate strength: a concept that requires more attention

(2015) Liane Ginsburg et al.   BMJ Quality & Safety

The Net Promoter Score - an asset to patient experience surveys?

(2014) Maarten W. Krol et al.   HEALTH EXPECTATIONS

Measuring client satisfaction and the quality of family planning services: A comparative analysis of public and private health facilities in Tanzania, Kenya and Ghana

(2011) Paul L Hutchinson et al.   BMC HEALTH SERVICES RESEARCH

The discriminative power of patient experience surveys

(2011) Dolf de Boer et al.   BMC HEALTH SERVICES RESEARCH

Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations

(2011) Oyvind A Bjertnaes et al.   BMJ Quality & Safety

How does satisfaction with the health-care system relate to patient experience?

(2009) Sara Bleich   BULLETIN OF THE WORLD HEALTH ORGANIZATION