Does service quality influence operational and financial performance of third party logistics service providers? A mixed multi criteria decision making -text mining-based investigation
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Title
Does service quality influence operational and financial performance of third party logistics service providers? A mixed multi criteria decision making -text mining-based investigation
Authors
Keywords
Third-party logistics, Performance evaluation, Service quality, MOORA, COPRA, Text mining
Journal
TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW
Volume 157, Issue -, Pages 102558
Publisher
Elsevier BV
Online
2021-12-02
DOI
10.1016/j.tre.2021.102558
References
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