Journal
INFORMATION SYSTEMS FRONTIERS
Volume 18, Issue 6, Pages 1119-1130Publisher
SPRINGER
DOI: 10.1007/s10796-016-9627-0
Keywords
Codified knowledge; Competence management; Consensual knowledge; Knowledge intensive organizations; Knowledge management; Ontologies; Tacit knowledge
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This article describes an architecture suitable for use in a competence management system for knowledge intensive organizations (KIOs). The underlying motivation for this work is to explore the practical problems of the use of codified knowledge in knowledge management systems (KMS) in KIOs. We explore some of the key issues associated with the use of tacit and codified knowledge in KMS, and describe an architecture based on an ontology-driven framework derived from collective and consensual knowledge that acts as a structure for a formal knowledge base. We describe, in outline, a prototype competence management system based on this architecture designed to support the management of competencies in a structured way. We conclude with some observations about our approach to the representation of knowledge in a KMS and its potential value to KIOs.
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