Journal
HEALTH INFORMATICS JOURNAL
Volume 24, Issue 2, Pages 115-124Publisher
SAGE PUBLICATIONS INC
DOI: 10.1177/1460458216658778
Keywords
electronic medical records; medical information; patient access; patient empowerment
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Patients' access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this article is to provide in-depth understanding of cancer patients' attitudes and experiences of online medical records, as well as an increased understanding of the complexities of developing and launching e-Health services. The study result confirms that online access can help patients prepare for doctor visits and to understand their medical issues. In contrast to the fears of many physicians, the study shows that online access to medical records did not generate substantial anxiety, concerns or increased phone calls to the hospital.
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