Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness

Title
Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness
Authors
Keywords
-
Journal
Journal of Service Management
Volume ahead-of-print, Issue ahead-of-print, Pages -
Publisher
Emerald
Online
2021-09-18
DOI
10.1108/josm-10-2020-0378

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