Customers’ intention to adopt smart lockers in last-mile delivery service: A multi-theory perspective

Published 2021 View Full Article

Authors

Keywords

Last-mile logistics delivery, Resource matching theory, Innovation diffusion theory, Theory of planned behavior, Smart lockers, Consumers' intention

Journal

Journal of Retailing and Consumer Services

Volume 61, Issue -, Pages 102514

Publisher

Elsevier BV

Online

2021-03-06

DOI

10.1016/j.jretconser.2021.102514

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