Why Do People Initiate an Online Firestorm? The Role of Sadness, Anger, and Dislike

What drives people to participate in online firestorms?

(2020) Maria Gruber et al.   ONLINE INFORMATION REVIEW

The Impact of Relational Characteristics on Consumer Responses to Word of Mouth on Social Networking Sites

(2019) Freya De Keyzer et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Users’ Psychological Perceptions of Information Sharing in the Context of Social Media: A Comprehensive Model

(2019) Xiaolin Lin et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Firestorms: Modeling conflict diffusion and management strategies in online communities

(2017) Florian Hauser et al.   JOURNAL OF STRATEGIC INFORMATION SYSTEMS

Emojis: Insights, Affordances, and Possibilities for Psychological Science

(2017) Linda K. Kaye et al.   TRENDS IN COGNITIVE SCIENCES

Digital Social Norm Enforcement: Online Firestorms in Social Media

(2016) Katja Rost et al.   PLoS One

How Do Expressed Emotions Affect the Helpfulness of a Product Review? Evidence from Reviews Using Latent Semantic Analysis

(2015) Shimi Naurin Ahmad et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Effects of Companies' Responses to Consumer Criticism in Social Media

(2013) Lan Xia   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Construal-level theory of psychological distance.

(2010) Yaacov Trope et al.   PSYCHOLOGICAL REVIEW