Coping strategies adopted by Australian frontline health workers to address psychological distress during the COVID-19 pandemic

Objectives: The Australian COVID-19 Frontline Healthcare Workers Study investigated coping strategies and help-seeking behaviours, and their relationship to mental health symptoms experienced by Australian healthcare workers (HCWs) during the COVID-19 pandemic. Methods: Australian HCWs were invited to participate a nationwide, voluntary, anonymous, single time-point, online survey between 27th August and 23rd October 2020. Complete responses on demographics, home and work situation, and measures of health and psychological wellbeing were received from 7846 participants. Results: The most commonly reported adaptive coping strategies were maintaining exercise (44.9%) and social connections (31.7%). Over a quarter of HCWs (26.3%) reported increased alcohol use which was associated with a history of poor mental health and worse personal relationships. Few used psychological wellbeing apps or sought professional help; those who did were more likely to be suffering from moderate to severe symptoms of mental illness. People living in Victoria, in regional areas, and those with children at home were significantly less likely to report adaptive coping strategies. Conclusions: Personal, social, and workplace predictors of coping strategies and help-seeking behaviour during the pandemic were identified. Use of maladaptive coping strategies and low rates of professional help-seeking indicate an urgent need to understand the effectiveness of, and the barriers and enablers of accessing, different coping strategies.

Automated summary

The Australian study found that during the COVID-19 pandemic, frontline healthcare workers mainly utilized adaptive coping strategies such as maintaining exercise and social connections, while a significant portion reported increased alcohol use, which was associated with poor mental health and worsened personal relationships. Factors such as family situation, social connections, and workplace environment were identified as predictors of coping strategies and help-seeking behavior among healthcare workers.