Strategic customer behavior in a queueing system with alternating information structure

On Queue-Length Information when Customers Travel to a Queue

(2020) Refael Hassin et al.   M&SOM-Manufacturing & Service Operations Management

Efficient Ignorance: Information Heterogeneity in a Queue

(2018) Ming Hu et al.   MANAGEMENT SCIENCE

Equilibrium Strategies in M /M /1 Priority Queues with Balking

(2018) Jinting Wang et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Sharing delay information in service systems: a literature survey

(2018) Rouba Ibrahim   QUEUEING SYSTEMS

The Impact of Inspection Cost on Equilibrium, Revenue, and Social Welfare in a Single-Server Queue

(2017) Refael Hassin et al.   OPERATIONS RESEARCH

Optimal information disclosure policies in a strategic queueing model

(2017) Bara Kim et al.   OPERATIONS RESEARCH LETTERS

Profit maximization in the M/M/1 queue

(2017) Refael Hassin et al.   OPERATIONS RESEARCH LETTERS

Strategic customer behavior in a queueing system with delayed observations

(2017) Apostolos Burnetas et al.   QUEUEING SYSTEMS

Optimal information disclosure policies in strategic queueing games

(2016) Eran Simhon et al.   OPERATIONS RESEARCH LETTERS

Comparisons between observable and unobservable M/M/1 queues with respect to optimal customer behavior

(2012) Rob Shone et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

The effects of the availability of waiting-time information on a balking queue

(2008) Pengfei Guo et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Optimal balking strategies and pricing for the single server Markovian queue with compartmented waiting space

(2008) Antonis Economou et al.   QUEUEING SYSTEMS