The Effects of Perceived Identity Threat and Realistic Threat on the Negative Attitudes and Usage Intentions Toward Hotel Service Robots: The Moderating Effect of the Robot’s Anthropomorphism

Title
The Effects of Perceived Identity Threat and Realistic Threat on the Negative Attitudes and Usage Intentions Toward Hotel Service Robots: The Moderating Effect of the Robot’s Anthropomorphism
Authors
Keywords
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Journal
Publisher
Springer Science and Business Media LLC
Online
2021-02-09
DOI
10.1007/s12369-021-00752-2

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