What makes consumers unsatisfied with your products: Review analysis at a fine-grained level

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Title
What makes consumers unsatisfied with your products: Review analysis at a fine-grained level
Authors
Keywords
Customer requirement, Sentiment analysis, Review analysis, Product design, Conceptual design, Text mining
Journal
ENGINEERING APPLICATIONS OF ARTIFICIAL INTELLIGENCE
Volume 47, Issue -, Pages 38-48
Publisher
Elsevier BV
Online
2015-05-31
DOI
10.1016/j.engappai.2015.05.006

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