How to satisfy citizens? Using mobile government to reengineer fair government processes

Title
How to satisfy citizens? Using mobile government to reengineer fair government processes
Authors
Keywords
mGovernment, Mobile functions, Procedural fairness, User satisfaction
Journal
DECISION SUPPORT SYSTEMS
Volume 82, Issue -, Pages 47-57
Publisher
Elsevier BV
Online
2015-12-17
DOI
10.1016/j.dss.2015.11.005

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