First do no harm: practitioners’ ability to ‘diagnose’ system weaknesses and improve safety is a critical initial step in improving care quality

SEIPS 3.0: Human-centered design of the patient journey for patient safety

(2020) Pascale Carayon et al.   APPLIED ERGONOMICS

Examining which clinicians provide admission hospital care in a high mortality setting and their adherence to guidelines: an observational study in 13 hospitals

(2020) Morris Ogero et al.   ARCHIVES OF DISEASE IN CHILDHOOD

Sustainability of quality improvement teams in selected regional referral hospitals in Tanzania

(2020) Godfrey Kacholi et al.   INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE

The Ethiopia healthcare quality initiative: design and initial lessons learned

(2019) Hema Magge et al.   INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE

Collective strategies to cope with work related stress among nurses in resource constrained settings: An ethnography of neonatal nursing in Kenya

(2019) Jacob McKnight et al.   SOCIAL SCIENCE & MEDICINE

Enabling relational leadership in primary healthcare settings: lessons from the DIALHS collaboration

(2018) Susan Cleary et al.   HEALTH POLICY AND PLANNING

Root-cause analysis: swatting at mosquitoes versus draining the swamp

(2017) Patricia Trbovich et al.   BMJ Quality & Safety

Application of simplified Complexity Theory concepts for healthcare social systems to explain the implementation of evidence into practice

(2015) Jacqueline Chandler et al.   JOURNAL OF ADVANCED NURSING

The cultural environment behind successful maternal death and morbidity reviews

(2014) G Lewis   BJOG-AN INTERNATIONAL JOURNAL OF OBSTETRICS AND GYNAECOLOGY

SEIPS 2.0: a human factors framework for studying and improving the work of healthcare professionals and patients

(2013) Richard J. Holden et al.   ERGONOMICS

Capturing intraoperative process deviations using a direct observational approach: the glitch method

(2013) Lauren Morgan et al.   BMJ Open

Medical error, incident investigation and the second victim: doing better but feeling worse?

(2012) Albert W Wu et al.   BMJ Quality & Safety