Exploring the Online Doctor-Patient Interaction on Patient Satisfaction Based on Text Mining and Empirical Analysis

Published 2020 View Full Article

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Title
Exploring the Online Doctor-Patient Interaction on Patient Satisfaction Based on Text Mining and Empirical Analysis
Authors
Keywords
Online doctor-patient interaction, text mining and econometrics, informational support, emotional support
Journal
INFORMATION PROCESSING & MANAGEMENT
Volume 57, Issue 5, Pages 102253
Publisher
Elsevier BV
Online
2020-04-25
DOI
10.1016/j.ipm.2020.102253

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