4.5 Article

Online disinhibition: conceptualization, measurement, and implications for online deviant behavior

Journal

INDUSTRIAL MANAGEMENT & DATA SYSTEMS
Volume 121, Issue 1, Pages 48-64

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/IMDS-08-2020-0509

Keywords

Online disinhibition; Online deviant behaviors; Cyberaggression; Cyberbullying; Multidimensional constructs; Instrument development and validation; Dark side of technology use

Funding

  1. National Natural Science Foundation of China (NSFC) [71828202]
  2. Research Grants Council of the Hong Kong Special Administrative Region, China [HKBU SRFS2021-2H03]

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This study developed and validated a multidimensional online disinhibition instrument in three phases, identifying six key dimensions. The instrument can be used as a checklist for systems designers and administrators to evaluate users' level of online disinhibition, providing information on preventing and combating deviant behaviors on online platforms.
Purpose Online disinhibition is one of the key factors leading to the occurrence of cyberaggression, cyberbullying and various forms of deviant behaviors in the online environment. To understand the composition of online disinhibition, this study aims to conceptualize online disinhibition and develop a measurement instrument for online disinhibition. Design/methodology/approach We followed a rigorous procedure to develop and validate the multidimensional instrument of online disinhibition in three phases: item generation, measurement development and instrument testing. Findings We developed a 23-item online disinhibition scale and identified six key dimensions: dissociative anonymity, invisibility, asynchronicity, solipsistic introjections, dissociative imagination and minimization of authority. Practical implications The online disinhibition instrument is an accessible and easily administered measure that can be used as a checklist for systems designers and administrators to evaluate the level of online disinhibition among users. It offers systems design information on how to prevent and combat online deviant behaviors on platforms. Originality/value This work provides a rich conceptualization of an online disinhibition instrument that can serve as a springboard for future work to understand online deviant behaviors. The newly developed measurement instrument of online disinhibition also adds to the repository of rigorous research scales in this area.

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