Examining the role of emotion in online consumer reviews of various attributes in the surprise box shopping model

Published 2020 View Full Article

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Title
Examining the role of emotion in online consumer reviews of various attributes in the surprise box shopping model
Authors
Keywords
Consumer emotion, Surprise box shopping model, Online consumer reviews, Product and service attributes
Journal
DECISION SUPPORT SYSTEMS
Volume 136, Issue -, Pages 113344
Publisher
Elsevier BV
Online
2020-06-15
DOI
10.1016/j.dss.2020.113344

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