Managing patient satisfaction in a blood-collection room by the probabilistic linguistic gained and lost dominance score method integrated with the best-worst method

Title
Managing patient satisfaction in a blood-collection room by the probabilistic linguistic gained and lost dominance score method integrated with the best-worst method
Authors
Keywords
Patient satisfaction, Blood collection room, Multiple criteria decision making, Probabilistic linguistic term set, Gained and lost dominance score method, Best-worst method
Journal
COMPUTERS & INDUSTRIAL ENGINEERING
Volume 145, Issue -, Pages 106547
Publisher
Elsevier BV
Online
2020-05-20
DOI
10.1016/j.cie.2020.106547

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