Elicitation of design factors through big data analysis of online customer reviews for washing machines

Published 2019 View Full Article

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Title
Elicitation of design factors through big data analysis of online customer reviews for washing machines
Authors
Keywords
Big data analysis, Text mining, Satisfaction, Optimized design, Front loading washing machine
Journal
Journal of Mechanical Science and Technology
Volume 33, Issue 6, Pages 2785-2795
Publisher
Springer Science and Business Media LLC
Online
2019-06-03
DOI
10.1007/s12206-019-0525-5
References
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