4.7 Article

Seeing Isn't Believing: QoE Evaluation for Privacy-Aware Users

Journal

IEEE JOURNAL ON SELECTED AREAS IN COMMUNICATIONS
Volume 37, Issue 7, Pages 1656-1665

Publisher

IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/JSAC.2019.2916452

Keywords

QoE; network media; privacy-aware users; user classification; data sparsity; unreliable data

Funding

  1. National Natural Science Foundation of China [61571240, 61671474]
  2. ZTE Program The Prediction of Wireline Network Malfunction and Traffic based on Big Data
  3. Priority Academic Program Development of Jiangsu Higher Education Institutions

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More and more network media users concern about their privacy issues since they know that their network behaviors are being observed, and thus the observable users' data are not reliable and sufficient in this case. How to evaluate the true quality of experience (QoE) of the privacy-aware users has become a significant technical challenge because of the most majority of existing data-driven QoE evaluation schemes based on the premise of the true and adequate users' observations. To get over this dilemma, this paper proposes a systematic and robust QoE evaluation scheme with unreliable and insufficient observation data. Specifically, we first translate the subjective privacy-aware QoE evaluation problem into an objective rational user analysis procedure. Then, a semantics-based similarity measurement for multidimensional correlation analysis is constructed to classify the observable data. Subsequently, the highlight of this paper lies in proposing a class-level joint user classification and data cleaning strategy by frequently updating the training processes. Through elaborately designing an iterative framework, it can effectively resolve the data sparsity and inconsistency problems due to the user privacy-aware preferences. Importantly, we also introduce an efficient QoE model construction method for online implementation, and numerical results validate its efficiency for different kinds of privacy aware users.

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