Proximity to a Traditional Physical Store: The Effects of Mitigating Online Disutility Costs

Showrooms and Information Provision in Omni-channel Retail

(2014) David Bell et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Browse-and-Switch: Retail-Online Competition under Value Uncertainty

(2013) Anantaram Balakrishnan et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Improving Valuation Under Consumer Search: Implications for Pricing and Profits

(2013) Olga Perdikaki et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Competition and Coordination in Online Marketplaces

(2012) Jennifer K. Ryan et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition

(2009) Erik Brynjolfsson et al.   MANAGEMENT SCIENCE

Competition Between Local and Electronic Markets: How the Benefit of Buying Online Depends on Where You Live

(2008) Chris Forman et al.   MANAGEMENT SCIENCE

Why Do We Observe Stockless Operations on the Internet? Stockless Operations Under Competition

(2008) Daewon Sun et al.   PRODUCTION AND OPERATIONS MANAGEMENT

An Exploratory Study of the Impact of e-Service Process on Online Customer Satisfaction

(2008) Sulin Ba et al.   PRODUCTION AND OPERATIONS MANAGEMENT

“Bricks-and-mortar” vs. “clicks-and-mortar”: An equilibrium analysis

(2006) Fernando Bernstein et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH