Improving the effectiveness of online healthcare platforms: An empirical study with multi-period patient-doctor consultation data

Title
Improving the effectiveness of online healthcare platforms: An empirical study with multi-period patient-doctor consultation data
Authors
Keywords
Service operations, Multi-period data, Online healthcare, Doctor behaviour, Patient satisfaction
Journal
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 207, Issue -, Pages 70-80
Publisher
Elsevier BV
Online
2018-11-13
DOI
10.1016/j.ijpe.2018.11.009

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