Multiskilled workforce management by utilizing closed chains under uncertain demand: A retail industry case

Published 2018 View Full Article

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Title
Multiskilled workforce management by utilizing closed chains under uncertain demand: A retail industry case
Authors
Keywords
Chaining, Multiskilling, Retail services, Service industries, Unbalanced systems, Workforce flexibility
Journal
COMPUTERS & INDUSTRIAL ENGINEERING
Volume 127, Issue -, Pages 74-88
Publisher
Elsevier BV
Online
2018-11-30
DOI
10.1016/j.cie.2018.11.061

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